Privacy Policy

Data Collected

Maison Poire collects the following data through the use of our website and services:

• Contact form: name, email, phone, message, reference images (optional)
• Piercing booking: name, email, phone, chosen service, message (via Cal.com)
• Newsletter: email address only
• Cookies: consent preferences, analytics data (if accepted)

Purpose of Processing

Your data is used solely for:

• Processing your appointment or contact request
• Sending you confirmations and reminders
• Improving our website (anonymised analytics data)
• Sending you communications if you have joined our circle (newsletter)

Data Retention

Contact and booking data is retained indefinitely unless deletion is requested. You can request the export or deletion of your data at any time.

Sub-processors

We use the following services for data processing:

• Cal.com (booking) — hosted in EU
• Stripe (payment) — PCI DSS certified
• Resend (transactional emails)
• Vercel (hosting)
• Vercel Blob (storage for files submitted via the contact form)

Your Rights

Under the GDPR, you have the right to access, rectify, delete, port, and object to the processing of your data. To exercise these rights, contact us at contact@maisonpoire.com.

Contact

For any questions regarding the protection of your data: contact@maisonpoire.com